Fair Credit Reporting Logo

Where and How to Opt-Out

Reduce and/or eliminate mail, telephone, and e-mail solicitations by opting out of many of these type of services.

Use the information and links below to access the Direct Marketers Association's telephone, mail and E-mail Preference Services. These services are sponsored by The Direct Marketing Association (The DMA). Established in 1917, The DMA is the oldest and largest national trade association serving the direct marketing field.

Opt-Out Prescreen Website
This is the official Consumer Credit Reporting Industry Opt-Out Prescreen website. Once you provide your information through thier secure Website, your name will be removed from eligibility for pre-approved offer lists provided by all four credit reporting companies. The information you provide is confidential and will only be used to process your request. You can also complete this process via phone by dialing 888-5-OPT-OUT (888-567-8688). You may request to Opt-Out from pre-approved offer lists for 5 years or permanently.

Telephone Preference Service
Use this "do-not-call" service to decrease the number of national commercial calls received at home. Note: DMA is not the source of calling lists, and does not sell calling lists to other companies.

Mail Preference Service
Use this service to decrease the amount of national non-profit or commercial mail you receive at home.

E-mail Preference Service
Use this service to decrease the number of email solicitations or send your request to Direct Marketing Association via fax to: (212) 790-1427

Direct Marketing Association
Visit the DMA website for their most up-to-date information or contact them via mail:

Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008

Preference Service Manager
Direct Marketing Association
1120 Avenue of the Americas
New York, NY 10036-6700

The FTC also publishes a free brochure on Shopping by Phone or Mail.
For a complete list of publications, write for:
Best Sellers
Consumer Response Center
Federal Trade Commission
Washington, DC 20580

or call toll-free 1-877-FTC-HELP (382-4357), TDD (202) 326-2502.