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Information Regarding State Laws |
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California Residents You have the right to dispute inaccurate information by contacting the consumer reporting agency directly. However, neither you nor any credit repair company or credit service organization has the right to have accurate, current and verifiable information removed from your credit report. Under the Federal Fair Credit Reporting Act, the consumer credit reporting agency must remove accurate, negative information from your report only if it is over seven years old. Bankruptcy information can be reported for 10 years. If you have notified a consumer reporting agency in writing that you dispute the accuracy of the information in your file, the consumer credit reporting agency must then, within 30 business days, reinvestigate and modify or remove inaccurate information. The consumer credit reporting agency may not charge a fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the consumer reporting agency. If reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the consumer reporting agency to keep in your file, explaining why you think the record is inaccurate. The consumer reporting agency must include your statement about disputed information in a report it issues about you. You have a right to receive a record of all inquiries relating to a credit transaction initiated in 12 months preceding your request. This record shall include the recipients of any consumer report. You may request in writing that the information contained in your file not be provided to a third party for marketing purposes. You have the right to place a security alert in your credit report, which will warn anyone who receives information in your credit report that your identity may have been used without your consent and that recipients of your credit report are advised, but not required, to verify your identity prior to issuing credit. The security alert may prevent credit, loans, and services from being approved in your name without your consent. The security alert may delay or interfere with the timely approval of any subsequent request or application you make that involves access to your credit information such as a new loan, credit, mortgage, insurance, rental housing, employment, investment, license, cellular phone, utilities, digital signature, Internet credit card transaction, and an extension of credit at point of sale. The security alert will remain on your credit report for 12 months. You have the right to obtain a free copy of your credit report every 90 days while the security alert is in effect. A security alert may be requested by written request or by calling:
You have the right to place a security freeze on your credit report, which will prohibit a consumer credit reporting agency from releasing any information in your credit report without your express authorization. A security freeze must be requested in writing. A security freeze may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make that involves access to your credit report such as a new loan, credit, mortgage, insurance, rental housing, employment, investment, license, cellular phone, utilities, digital signature, Internet credit card transaction, and an extension of credit at point of sale. When you place a security freeze on your credit report, you will be provided a personal identifier to use if you choose to remove the freeze or authorize the release of your credit report. To provide that authorization you must contact the consumer credit reporting agency and provide all of the following:
A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting on behalf of the person or entity, with which you have an existing account, that requests information in your credit report for the purposes of reviewing or collecting the account. Reviewing the account includes activities related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements. A consumer credit reporting agency may charge a reasonable fee to a consumer who elects to freeze, remove the freeze or temporarily lift the freeze regarding access to a consumer credit report unless the consumer is a victim of identity theft who has submitted the appropriate substantiating proof to the consumer credit reporting agency. If you are a victim of identity theft and provide to a consumer credit reporting agency a copy of a valid police report or a valid investigative report made by a Department of Motor Vehicles investigator with peace officer status describing your circumstances, the following shall apply:
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Colorado Residents No decision of an arbitrator pursuant to this provision shall affect the validity of any obligation or debt. A successful party to any such arbitration shall be compensated for the costs and attorney fees of the proceeding as determined by the court or arbitration. No consumer may submit more than one action to arbitration against any consumer reporting agency during any 120 day period. The results of any arbitration action brought against a consumer reporting agency doing business in this state shall be communicated in a timely manner to all other consumer reporting agencies doing business in this state. If, as a results of an arbitration a determination is made in favor of the consumer, any adverse information in such consumer's file or record shall be removed or stricken in a timely manner, or the consumer may bring an action against the non-complying agency pursuant to this section, in spite of the 120 day waiting period. In addition to the rights discussed above, you also have a right to receive a credit score developed by the consumer reporting agency. |
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Connecticut Residents The credit reporting agency must provide someone to help you interpret the information in your credit file. If you make a dispute to the credit reporting agency and if you provide additional information to the credit reporting agency, the agency may extend the time it has to investigate your dispute by 15 business days. The credit reporting agency shall provide you with a toll-free telephone number to use in resolving the dispute. If you have reviewed your credit report with the credit reporting agency and are dissatisfied, you may contact the Connecticut department of banking. You have a right to bring a civil action against anyone who knowingly or willfully misuses file data or improperly obtains access to your file. |
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Maryland Residents
In addition to the rights above, you are entitled to request a copy of your file free of charge one time in a twelve-month period and thereafter for a $5 charge each time. |
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Massachusetts Residents In addition to all the other rights listed, you have the right to one free report upon request each calendar year. You have the right to deny permission for a CRA to include your name on mailing lists by writing the address listed above under "Mailing Preference" or by calling 1-888-567-8688. |
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Texas Residents The security alert may prevent credit, loans, and services from being approved in your name without your consent. The security alert may delay or interfere with the timely approval of any subsequent request or application you make that involves access to your credit information such as a new loan, credit, mortgage, insurance, rental housing, employment, investment, license, cellular phone, utilities, digital signature, Internet credit card transaction, and an extension of credit at point of sale. The security alert will remain on your consumer file for not less than 45 days after the date the security alert is placed on your file. You have the right to obtain a free copy of your consumer file every 45 days while the security alert is in effect. As of September 1, 2003 you have the right to place a security freeze on your consumer file, which will prohibit a consumer credit reporting agency from releasing any information in your consumer file without your express authorization. However your consumer file can be released without your express authorization if the intended use is one of those specified by Texas law as being exempt from security freezes. A security freeze must be requested in writing. A security freeze may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make that involves access to your consumer file such as a new loan, credit, mortgage, insurance, rental housing, employment, investment, license, cellular phone, utilities, digital signature, Internet credit card transaction, and an extension of credit at point of sale. When you place a security freeze on your consumer file, you will be provided a personal identifier to use if you choose to remove the freeze or authorize the release of your consumer file. To provide that authorization you must contact the consumer credit reporting agency and provide all of the following:
As of September 1, 2003 a consumer reporting agency may charge a Texas consumer a fee not to exceed $8.00 for placing a security freeze on his or her consumer file. On January 1 of each year beginning in 2004, the security freeze fee may be increased. The increase, if any, must be based proportionally on changes to the Consumer Price Index for All Urban Consumers as determined by the United States Department of Labor with fractional changes rounded to the nearest 50 cents. You have the following rights to file action in court or arbitrate disputes:
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Vermont Residents Under Vermont law, you are allowed to receive one free copy
of your credit report every 12 months from each credit reporting agency. If you
would like to obtain your free credit report, you should contact a CRA by
writing or calling:
Under Vermont law, no one may access your credit report without your permission except under the following limited circumstances:
If you believe the law regulating consumer credit reporting has been violated, you may file a compliant with the Vermont Attorney General's Consumer Assistance Program |
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Washington Residents Items that a CRA cannot verify will not appear in your updated credit report or in future reports, unless the information is later verified. Items that a CRA verifies will appear on the updated report with an indication that they were verified, and any items that a CRA changes will show those changes on your updated report. Attorney General's office is located at: |
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